Charter for the protection of customers' and students' personal data
As part of the services it offers, EURL ESF KIDS Avoriaz is required to collect your personal data.
The purpose of this charter is to describe the methods by which EURL ESF KIDS Avoriaz uses said data in accordance with the provisions of the famous RGPD (European General Data Protection Regulation of 25 May 2018).
The purpose of this charter is to describe the methods by which EURL ESF KIDS Avoriaz uses said data in accordance with the provisions of the famous RGPD (European General Data Protection Regulation of 25 May 2018).
1. Did you know?
Esf instructors are self-employed.
They come together locally in French ski schools to organise the teaching, supervision and entertainment of skiing and other board sports in resorts. To defend their interests, they also form local unions with legal personality. There is only one Local Union per resort.
The name " French ski school " is authorised by the Syndicat National des Moniteurs du Ski Français (S.N.M.S.F), which was set up in 1945. Its aim is to organise the profession by ensuring that instructors have autonomy in terms of organisation and teaching.
When you take advantage of the services provided by EURL ESF KIDS Avoriaz, your personal data is therefore processed by both the Local Union and the S.N.M.S.F., each of which acts as a data controller for its own purposes.
They come together locally in French ski schools to organise the teaching, supervision and entertainment of skiing and other board sports in resorts. To defend their interests, they also form local unions with legal personality. There is only one Local Union per resort.
The name " French ski school " is authorised by the Syndicat National des Moniteurs du Ski Français (S.N.M.S.F), which was set up in 1945. Its aim is to organise the profession by ensuring that instructors have autonomy in terms of organisation and teaching.
When you take advantage of the services provided by EURL ESF KIDS Avoriaz, your personal data is therefore processed by both the Local Union and the S.N.M.S.F., each of which acts as a data controller for its own purposes.
In other words:
- The Syndicat Local processes your data to manage its contractual relationship with you (invoicing, payment, reservation management, etc.), to carry out marketing operations and to comply with its legal obligations.
- The S.N.M.S.F. processes your data because it manages the central computer reservation system which enables the Local Unions to collect the data required to organise esf services. The S.N.M.S.F. manages this computer system for CRM processing purposes.
2. What data is collected?
a. General information
The personal data collected when you register voluntarily (online or at the ticket office), with or without a reservation, is as follows:
b. Photographs or videos
The customer authorises free of charge the instructors of EURL ESF KIDS Avoriaz, an esf service provider participating on behalf of the latter in the taking of photographs, and/or an independent photographer as part of the service for the sale of images which will be offered (after the images have been taken) by the latter to the customer, to photograph and/or film the customer during lessons given by the instructors of this esf and followed by the customer and/or during competitions organised by this esf in which the customer participates.
The customer authorises EURL ESF KIDS Avoriaz, the esf service provider who participated on behalf of the esf in the taking and/or use of the images (e.g. filming, video editing, etc.) and/or the freelance photographer as part of the above-mentioned service, where applicable, to use, in particular by means of reproduction, representation, projection and adaptation, these images (photographs or videos), on their website, their social networks or any other material media such as leaflets, flyers, posters and other advertising.
This authorisation is granted for the entire world and for a period of 5 years from the date of capture of the said images.
If the customer is a minor, the customer's parents grant EURL ESF KIDS Avoriaz, the aforementioned esf service providers and/or the freelance photographer authorisation to photograph, film and use the image of their child, under the same conditions.
c. Etoile" test results and esf competitions
If you have taken part in the "ETOILE" tests and esf competitions, your results are public and are displayed in the Local Union's premises and online.
d. Bank details
The bank details transmitted when you place your order are not collected by the Syndicat Local or by the S.N.M.S.F. Encryption technology is used by our service provider to secure your transactions.
The personal data collected when you register voluntarily (online or at the ticket office), with or without a reservation, is as follows:
- Last name ;
- First name ;
- Date of birth ;
- Level of education ;
- Language(s) spoken
- Postal address ;
- E-mail address and ;
- Telephone number.
b. Photographs or videos
The customer authorises free of charge the instructors of EURL ESF KIDS Avoriaz, an esf service provider participating on behalf of the latter in the taking of photographs, and/or an independent photographer as part of the service for the sale of images which will be offered (after the images have been taken) by the latter to the customer, to photograph and/or film the customer during lessons given by the instructors of this esf and followed by the customer and/or during competitions organised by this esf in which the customer participates.
The customer authorises EURL ESF KIDS Avoriaz, the esf service provider who participated on behalf of the esf in the taking and/or use of the images (e.g. filming, video editing, etc.) and/or the freelance photographer as part of the above-mentioned service, where applicable, to use, in particular by means of reproduction, representation, projection and adaptation, these images (photographs or videos), on their website, their social networks or any other material media such as leaflets, flyers, posters and other advertising.
This authorisation is granted for the entire world and for a period of 5 years from the date of capture of the said images.
If the customer is a minor, the customer's parents grant EURL ESF KIDS Avoriaz, the aforementioned esf service providers and/or the freelance photographer authorisation to photograph, film and use the image of their child, under the same conditions.
c. Etoile" test results and esf competitions
If you have taken part in the "ETOILE" tests and esf competitions, your results are public and are displayed in the Local Union's premises and online.
d. Bank details
The bank details transmitted when you place your order are not collected by the Syndicat Local or by the S.N.M.S.F. Encryption technology is used by our service provider to secure your transactions.
3. For what purposes?
Your personal data is collected for the purpose of carrying out the activities of EURL ESF KIDS Avoriaz.
They will be kept (in a global and anonymised manner) for statistical purposes.
They will be kept (in a global and anonymised manner) for statistical purposes.
- Only the data strictly necessary for the proper performance of the services of EURL ESF KIDS Avoriaz and to safeguard your vital interests will be requested from you.
- If a third party (see below) has to use personal data, we ensure that it is able to protect them.
- In this way, we pursue a legitimate interest in using your personal data and this use does not infringe your freedom or your interests.
4. Who are the recipients?
In order to guarantee you a quality service, your data is intended for :
- The Syndicat Local management team at your resort;
- Your esf instructor;
- The S.N.M.S.F. IT department.
- Our IT subcontractors (technical services) and e-commerce web development (sales analysis, CRM tools);
- Local authorities if required by law.
5. Data security
The information collected is recorded in a secure computerised file held by the Syndicat Local and the S.N.M.S.F.
Appropriate technical (e.g. firewalls) and organisational (e.g. login/password, physical protection, etc.) measures are taken to protect your data against destruction, loss or alteration, misuse and unauthorised access, modification or disclosure, whether such actions are unlawful or accidental.
Appropriate technical (e.g. firewalls) and organisational (e.g. login/password, physical protection, etc.) measures are taken to protect your data against destruction, loss or alteration, misuse and unauthorised access, modification or disclosure, whether such actions are unlawful or accidental.
6. Your rights
You have the right to object to, access, rectify and delete your personal data. To exercise your rights, simply contact the Syndicat Local by clicking on the following link: Contact us
7. Conservation periods
The data collected is kept, archived and then anonymised by the Syndicat Local and the S.N.M.S.F.
Before being made anonymous, the personal data of customers/pupils will be archived for 10 years from the date of booking for accounting purposes (invoices must be kept for 10 years from the end of the financial year).
Before being archived, they will be kept for 3 consecutive seasons in the Local Union's "active database" for canvassing purposes. At the end of the aforementioned period, it will be archived if you do not respond to any requests from EURL ESF KIDS Avoriaz.
Before being made anonymous, the personal data of customers/pupils will be archived for 10 years from the date of booking for accounting purposes (invoices must be kept for 10 years from the end of the financial year).
Before being archived, they will be kept for 3 consecutive seasons in the Local Union's "active database" for canvassing purposes. At the end of the aforementioned period, it will be archived if you do not respond to any requests from EURL ESF KIDS Avoriaz.
8. Cookies and web beacons
a. Cookies
A "cookie" is an information file sent to your browser and stored on your terminal (e.g. computer, smartphone). This file includes information such as your domain name, your Internet service provider, your operating system and the date and time of access.
If you visit its website, the Syndicat Local may process information about your activity on its site, such as the pages consulted and searches carried out. The purpose of this information is to improve the content of the site and your browsing experience.
You can configure your browser to restrict the storage of cookies on your terminal. Your experience on the site may then be limited.
b. Internet tags
The Syndicat Local may occasionally use web beacons (hereinafter "tags") in order to assess your response to its website and the effectiveness of its actions (e.g. the number of times a page is opened).
A "cookie" is an information file sent to your browser and stored on your terminal (e.g. computer, smartphone). This file includes information such as your domain name, your Internet service provider, your operating system and the date and time of access.
If you visit its website, the Syndicat Local may process information about your activity on its site, such as the pages consulted and searches carried out. The purpose of this information is to improve the content of the site and your browsing experience.
You can configure your browser to restrict the storage of cookies on your terminal. Your experience on the site may then be limited.
b. Internet tags
The Syndicat Local may occasionally use web beacons (hereinafter "tags") in order to assess your response to its website and the effectiveness of its actions (e.g. the number of times a page is opened).
